Under general supervision of the assigned manager/supervisor, assists faculty by working with students individually or in groups in the improvement of academic knowledge and technical skill; trains and oversees student workers/tutors and/or temporary Instructional Assistants.

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Assists English as a Second Language (ESL) or foreign language instructors by tutoring students individually and in groups in language concepts and skills acquisition in English as a Second Language or other courses; and oversees student workers as needed, including scheduling and assigning tutors. Builds rapport with students learning a second language; trains students and student tutors in appropriate learning methods and procedures, as defined by instructors. Maintains student lab attendance records; assembles, develops and maintains records and files of instructional material and equipment according to faculty guidelines; clarifies instruction assignments; and confers with instructors on student progress, class procedures and instructional methods. Records and files test results in accordance with specific instructions; and proctors examinations. Enters data into computers and servers; sets up and digitizes audio-visual programs and loads them onto the server; and trains students and student tutors in the use of instructional equipment, especially in the use of high end multi-media computers including loading software, maintaining application files on the server, and maintaining student desktops and program. Sets up and operates audio-visual, VCR and cassette player equipment. Assists faculty member or staff with student conferences and laboratory research; assists in maintaining a collection of resource materials; compiles appropriate end of semester statistics and generates reports; and performs related duties as required.

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