Honolulu, HI

2024-02382

10/24/2024

0097416

University of Hawai‘i, Kapi‘olani Community College, Office of Student Affairs is seeking applications for the Student Conduct Officer position. Please see the information about the position, the duties and responsibilities, the minimum and desirable qualifications, and the job application attachments below: 

Title: Student Support Specialist (Student Conduct Officer)           

Position Number: 0097416

Hiring Unit: Office of Student Affairs

Location: Kapi‘olani Community College    

Date Posted: October 24, 2024

Closing Date: November 10, 2024, 11:59 PM HST   

Salary: Salary schedules and placement information

Temporary/Permanent: Permanent 

Funding: General

Other Conditions:  General funded position, to begin approximately January 2025, pending position clearance, availability of funds, satisfactory performance, and program needs.

Introduction

The position is administered by the Vice Chancellor for Student Affairs (VCSA), at Kapi‘olani Community College. The VCSA is in charge of administrative control for planning and administering all programs and services within the Student Affairs units. The specific functions of this organizational unit include outreach and admissions, financial aid, graduation and transcript evaluations, credit and non-credit registration, student engagement, student counseling for specific and targeted populations, student grievances and complaints, instructional services for developmental education course offerings, and related learning support services.

The role entails coordinating, assisting, and administering Student Conduct cases and providing case management functions for the Behavioral Intervention Team reporting directly to the VCSA.  

Duties and Responsibilities:

• Coordinates and administers rights and responsibilities inherent in campus compliance policies (e.g. Student Conduct Code, workplace non-violence, Title IX discrimination, EEO, etc.). This includes, but is not limited to communicating with parties involved including complainants, respondents, witnesses, etc.; conducting fact-finding and investigative inquiries; issuing charges; determining appropriate follow-up; crafting responses; rendering dispositions and decisions; making accurate referrals to appropriate offices; and imposes appropriate and fair sanctions.

• Serve as the Deputy Title IX Coordinator for Students.

• Serves as "first responder" clearinghouse in coordinating and facilitating the Student Conduct Code. This includes acting as a resource in conveying details of due process, hearings process, appeals process, etc. as well as advising and coaching students of options available for redress (e.g. informal, formal, and legal and other processes external to the University).  

• Reviews and settles conduct and other compliance cases with the full range of sanctions in coordination with other programs, including but not limited to Mental Health, Disability Services, Title IX and Human Resources.

• Manages and processes information in the conduct database reporting systems (e.g. Maxient) for student conduct. This includes, but is not limited to builds codes and templates to implement new conduct software system; crafts operating policies and practices to interface technology with both standard operating procedures and special circumstances; troubleshoots when technology is operating at less than maximum levels to resolve discrepancies and technology capability; monitors and tracks relevant data related to cases, trainings, and surveys embedded in software system; designs reports and extracts data to determine effectiveness and efficiency of case dispositions; and evaluates effectiveness of software capabilities to fulfill operational needs of campus compliance processes.

• Programs, develops, markets and implements case management for the Behavioral Intervention Team (BIT). Manages the BIT referral system and tracks cases. Coordinates and facilitates the weekly or as needed BIT meetings, including but not limited to providing agenda, maintaining notes, and identifying additional team members or individuals with pertinent information for attendance.  Manages communication for the BIT.

• Keep up to date with the best practices for behavioral management teams and threat assessment.

• Utilizes identified assessment rubric for all case management planning and evaluation.  Set goals, coordinate and implement identified support services and actions as determined by the BIT team for on-going case management.  Work in collaboration with other college staff to increase student access and success.

• Responds to campus requests from faculty, staff, and students for classroom presentations, talks, panels, informational fairs, etc. where appropriate.

• Represents Kapi‘olani Community College on University of Hawaii System meetings with student conduct officers.

• May require to work outside normally scheduled business hours including evenings and/or weekends as necessitated by the supervisor. 

• Other duties as assigned

Minimum Qualifications:

• Possession of a baccalaureate degree in business administration, education, social sciences, human development, social work or a related field and 3 year(s) of progressively responsible professional experience with responsibilities for providing educational services or assistance to students and others, including student conduct administration, complaint resolution, student affairs administration or provision of support in handling investigations or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

• Considerable working knowledge of principles, practices and techniques in the student conduct administration, complaint resolution, or student affairs administration as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.

• Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with student conduct, complaint resolution, or student affairs administration.

• Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative, and timely manner. 

• Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.

• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. 

• Demonstrated ability to operate a personal computer and apply word processing software. 

• For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. 

• Demonstrated ability to apply legal and policy provisions to situations consistently.

• Demonstrated commitment to diversity and inclusivity, as well as the ability to work with a wide range of constituencies with diplomacy, tack, and sensitivity within a multicultural setting.

Desirable Qualifications

• A Juris Doctorate Degree.

• Four (4) years of progressively responsible professional experience with responsibilities for providing student conduct administration, complaint resolution, student affairs administration or provision of administrative, operational, and other technical support in handling investigations or related work experience; or equivalent education/training or experience.

• Four (4) years of experience in social work, social services, case management, or providing mental health services.

• Evidence of commitment to Kapi‘olani Community College’s vision of positioning itself as a model indigenous serving institution whose graduates strengthen the social, economic, and sustainable advancement of Hawai‘i and the world.

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED (Read the "To Apply" section carefully)

To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attach the required documents. In addition to the Application, applicants must attach the following:

1. Cover letter;

2. Resume;

3. The names and contact information (telephone number and email addresses) of at least three professional references; and

4. Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant.

• Academic record/grade summaries will NOT be accepted 

• Diplomas and copies will NOT be accepted

Incomplete applications will NOT be considered.

NOTE:  

• The application will be incomplete if materials are unreadable, illegible, password protected, missing, or corrupted; therefore, late or incomplete applications will not be considered.  All requested documents/information become the property of Kapi‘olani Community College and will not be returned.

• Please do not include any self-identifying photos and redact any references to confidential information on submitted documents (social security number, date of birth, etc.).

• Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet minimum qualifications (MQs). All minimum qualifications must be met by the closing date.

• If you have not applied for a position before using NEOGOV, you will need to create an account.

Inquiries: Kapi'olani Community College HR Department, kapcchr@hawaii.edu

EEO/AA, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity/Affirmative Action Institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran. For more information or inquiries regarding these policies, please refer to the following link: 

http://www.hawaii.edu/offices/eeo/eeo-coordinators/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of Unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA).  Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly.  Determination of requests for reasonable accommodation will be made on a case-by-case basis.  For further information, please refer to the following link: 

www.hawaii.edu/offices/eeo/accommodation-request/ 

Kapi'olani Community College does not discriminate on the basis of age, race, sex, color, national origin, or disability in its programs and activities. For more information or inquiries regarding these policies, contact Section 504 Coordinator, (808) 734-9575, 4303 Diamond Head Road, 'Ilima 209, Honolulu, HI 96816; Title IX Coordinator, (808) 734-9542, 4303 Diamond Head Road, 'Iliahi 116