Senior Director of Operations
Job Description
Full job description
Thriving Together NCW recognizes that the overlapping health and social issues our local communities face are too complex to be solved by one person or organization alone. Guided by the mission of advancing health and wellbeing in North Central Washington, Thriving Together NCW serves as a connection point, bringing individuals and organizations across the region together under the shared goal of all people and places thriving - no exceptions.
Summary Description
Do you get excited about the prospect of working on systems change to improve community health and wellbeing? Are you persistent and comfortable in the face of uncertainty? Bring your can-do spirit to our creative and adaptive team as we work with communities across our rural region to improve the health and well-being of residents in North Central Washington.
We are seeking a dynamic and experienced Senior Director of Operations to join our team. Reporting directly to the Executive Director, the Senior Director of Operations will play a pivotal role in overseeing the day-to-day operations of the organization and ensuring the efficient delivery of our programs and administrative services. The ideal candidate will possess strong leadership skills, strategic thinking, and a passion for making a difference in the lives of others.
Essential Functions
· Collaborate with the Executive Director to develop and execute strategic plans and objectives aligned with the organization's mission and goals.
· Oversee all aspects of daily operations, including budgeting, resource allocation, human resources, program development, reporting and compliance, and performance management.
· Provide leadership and guidance to a team of operational staff of 3+ team members, fostering a positive work environment and ensuring alignment with organizational objectives.
· Manage the organization's budget, financial planning, and reporting, ensuring fiscal responsibility and sustainability in partnership with the Chief Financial Officer.
· Ensure proper management of Thriving Together NCW governance structure in partnership with Executive Director and staff lead
· Oversee Grant and Contract management to support sustainability of the organization and compliance with regulatory requirements and best practices, as well as identify and mitigate potential risks to the organization.
· Drive a culture of continuous improvement, innovation, and excellence throughout the organization, seeking opportunities to optimize processes and outcomes.
Knowledge/Skills/Abilities
· Strong communication skills.
· Demonstrate the skills needed to build trust and develop the confidence of partners.
· Demonstrated knowledge and understanding of the need of local community agencies and resources in Chelan, Douglas, Grant and Okanogan Counties
· Proven track record of leadership and management, with experience leading teams and driving organizational growth and impact.
· Ability to lead strategic planning efforts with the ability to develop and execute effective plans and strategies.
· Demonstrated commitment to the organization's mission and values, with a passion for improving community health and well-being.
· Knowledge of non-profit budgeting and contract management
· Demonstrated ability to be resourceful and self-directed, including the ability to practice creative problem solving when encountering obstacles.
Education/Experience
· Bachelor’s degree in business administration, Non-Profit Management, Public Health, or related field or equivalent experience
· Minimum of 5 years of experience in non-profit management, operations, or related field including hiring, training, motivating, and leading teams
· Experience with budget creation and management, required
· Contract and grant management experience preferred
Work Environment and Physical Demands
· NCACH supports flexible work schedules and remote work environments.
· Frequent travel within the North Central region.
· Valid Washington state driver’s license, use of personal motor vehicle (with mileage reimbursement), and proof of appropriate auto insurance.
· Mental activities required by the employee in this position include decision-making, interpersonal skills, teamwork, creativity, customer service, mentoring, use of discretion, presentations/teaching, problem solving, and the ability to read, write, speak and understand English.
Don’t meet every single qualification? Studies have shown that women, Black, Indigenous and people of color (BIPOC) are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse and inclusive workplace, so if you think you are a good fit for this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may have lived experience (versus learned experience) that would be just the right fit for this or other roles.
Job Type: Full-time
Pay: $95,000.00 - $115,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in East Wenatchee, WA
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